Terms and Conditions

What the Customer should know at a glance

General Allergen Information

If you have an allergy, please notify us immediately prior to dining with us. Please note: As we use shared equipment in a busy environment, some dishes may not be suitable for those with severe allergies.

Responsible Drinking Policy

Our management reserves the right to refuse serving alcohol to any guest. We operate a challenge 25 policy. If you or your guests look under 25 years of age, our staff are under strict instructions to ask for identification.

Large Party Bookings

By booking a large table at our restaurant you’re accepting that there will be extended wait times between courses and food & drink service.

Most of our Table can sit a max of 4 people per Table. Which means any bookings over 4 guests will not be seated by tables can be joined for larger groups. We will endeavour to seat your guests as close as possible together.

  • Events Package Menu is subject to availability upon booking and charged per person (prices include VAT at 20%) - no takeaway allowed
  • Children aged 5 - 11 years: Food menu package at half price, excluding drinks & desserts
  • Confirmation of booking is subject to deposit
  • Venue is open until 23:00 unless otherwise agreed via email when booking
  • Last orders are subject to kitchen opening times
  • Unlimited Drinks package is only available during the course of the meal

 

Cancellation policy for Party Bookings:,

Customers have upto 7 days before the date/time of the booking to cancel the party reservation.

Restaurant hold the right to retain the deposit paid for the booking if a cancellation is not made within the 7 days reservation window.

We highly recommend that if you are not planning to attend your booking time, please notify our office as soon as possible by emailing info@oikitchen.com or calling our resturant to speak to a member of staff.

Our food is always cooked fresh to order, so food items may arrive as and when they are cooked. Which means your food and drinks can come at slightly different times.